> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.tunl.to/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 🚀 Automate Orders & Fulfilment with TUNL’s Shopify Integration Tired of copying and pasting customer info into shipment forms? We get it. That’s why we built the **TUNL Shopify Integration** — to automate the boring stuff so you can focus on growing your business. With our **Order & Fulfilment Automation** feature, you can sync international orders, pre-fill shipment details, and mark orders as fulfilled in Shopify — all in just a few clicks. | 💡 Installing the app, connecting your store and live rates are on every TUNL plan, including Launch. --- ## 🔄 **What It Does** When you install the TUNL Shopify App, we’ll: ✅ **Pull in all unfulfilled international orders** ✅ **Pre-fill the book shipment form** using your Shopify order data ✅ Let you **buy shipping labels directly from TUNL** ✅ Automatically **send tracking info back to Shopify** ✅ **Mark the order as fulfilled** in Shopify, which notifies your customer — no extra clicks required || ⚠️ Caution: If you already have TUNL live rates configured and want to install the Shopify App to get the Orders & Fulfilment feature, your existing live rates will stop working and need to be re-added. To see how to re-add your live rates, watch this short video guide: [**Watch the step-by-step video**](https://www.loom.com/share/5de54d3e9a864c3ba5d5fa8911379944?sid=4ec0d928-3d95-4ce1-9e4c-ffac5904d5a6) If you run into any issues or have questions, reach out to our support team via Whatsapp [here](http://wa.link/gpiyz3) or email . --- ## 🎥 Video Walkthrough To make it even easier to understand how the **Shopify Orders & Fulfilment** feature works, we’ve created a quick video walkthrough. Watch the step-by-step video guide to see just how simple it is to book and fulfil shipments directly from your Shopify orders. ▶️ Video: [Shopify Orders & Fulfilment](https://www.loom.com/embed/10303303e99c45ffbc94ce7bca5bbd36?sid=f66b7777-1579-447d-943a-c93f1ea499c9) --- *** ## 🛠️ **How to Get Started** To connect your Shopify store to TUNL, follow these steps: 1. **Install the TUNL Shopify App** * Install the app here: [Install the TUNL Shopify App](https://apps.shopify.com/tunl-1) * Once installed, your Shopify store will be connected to your TUNL account. * Good to know: order sync and fulfilment are part of the Grow and Scale plans. Installing the app and connecting your store are on every plan. *** ## 📦 **How to Use It** Once your store is connected, follow these steps: 1. **View Your Unfulfilled Orders** * Head to the Orders section in TUNL. * You’ll see all your unfulfilled international Shopify orders listed. * Please note: we currently don’t support partially fulfilled orders, and only display unfulfilled orders created within the last 60 days. If you’re not seeing expected orders, double-check your Shopify fulfilment status and order date range. 2. **Book a Shipment** * Click Book Shipment next to the order you want to ship. * We’ll automatically pull in the recipient details, the customs items (product names, HS codes, declared values, weights) and the customs info, which is editable if needed. * Add parcel dimensions and weight. * Select your shipping service and options. Shipping details selected by the customer at checkout (description + price) are displayed beneath the list of services. This helps you decide which carrier service to use and whether to include duties and taxes. * Click BUY LABEL(S) to generate your shipping label. * Tip: you can set default fallback values for when your Shopify store doesn't provide complete product data. In your TUNL dashboard, go to Settings → Integrations → Shopify → Ecommerce Shipping Defaults. Remember to click "Save Changes" when you're done! 3. **Fulfil the Order in Shopify (in one click)** * Once your shipment is booked, you’ll see a Sales Channels section at the top of the shipment page. * Click Fulfill Order and we’ll add the tracking number and URL to the order in Shopify, mark the order as fulfilled, and send a tracking email to your customer via Shopify. * This replaces the manual step of logging into Shopify and updating the order yourself, saving you serious time! *** ## 💡 **If You Don’t Fulfil Immediately** * No worries. The order will stay in your TUNL Orders list. * Instead of Book Shipment, you’ll now see a View Shipment button, so you can jump straight to the shipment and fulfil it when ready. *** ## 📋 **Which Plan Do You Need?** Order sync and fulfilment are part of TUNL’s Grow and Scale plans. On Launch, your orders still show in TUNL, but booking a shipment from them needs Grow. Installing the app, connecting your store and live rates are on every plan, including Launch. *** ## 💬 **Your Feedback Matters** Whether something feels off, confusing, or delightful — we want to hear it. Thanks for helping us build something better for international brands like yours. *** ### 🦸‍♀️ Have more questions? We're here to help! If you run into any issues or have questions, reach out to our support team via Whatsapp [**here**](http://wa.link/gpiyz3) or email . **Please help us help you by rating this article below. Was it useful? Your feedback means a lot to us!** *** **Keywords:** Shopify integration | TUNL Shopify App | install TUNL Shopify app | Shopify orders | Shopify fulfilment | automate fulfilment | automate orders | Orders & Fulfilment | Fulfill Order | Book Shipment | View Shipment | unfulfilled orders | international orders | pre-fill shipment | buy shipping label | Shopify tracking number | tracking email | Ecommerce Shipping Defaults | Shopify live rates | re-add live rates | Sales Channels | Grow plan | Scale plan | Launch plan | TUNL app