Booking Multi-Piece Shipments with TUNL

What is a Multi-Piece Shipment?

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Multi-piece shipments, also referred to as multi-package or multi-parcel shipments, allow you to combine multiple packages under a single shipment. This is ideal for shipping a group of packages to the same address, ensuring they travel together and arrive simultaneously.

Why choose multi-piece shipments?

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• Save time and effort: Book all packages in one go instead of creating individual shipments.
• Reduce costs: It’s more cost-effective to ship multiple parcels under one shipment than booking them separately.
• Simplified tracking: Track all parcels using one primary tracking number or link.

How to Book a Multi-Piece Shipment on TUNL

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Follow these steps to book a multi-piece shipment:

1. Access the feature:

• Click on the Multi-Piece Shipment menu item.
• If you don’t see this option, contact via Whatsapp here or on chat here. to enable it for your account.

2. Enter shipment details:

• Ship From Address: Review and confirm the sender’s address.
• Ship To Address: Enter the recipient’s address. Once complete, the section will show a green checkmark.

3. Add parcel details:

• Order details: Include currency, contents type, invoice number, and an optional product reference (which will appear on the label).
• Parcel dimensions and weight:
• Enter the first parcel’s dimensions and weight.
• Add the customs details (e.g., custom description, HS code, quantity, total value, total weight, country of origin).
• Click Add Parcel to add additional parcels.
• Complete each parcel’s dimensions and customs item details.
• Once finished, this section will also show a green checkmark.

4. Review shipping services and rates:

• Available shipping options will display once your parcel details are complete.
• If you encounter errors, double-check the address and parcel information.

5. Select preferences:

• Choose your preferred shipping service.
• Specify your preferred collection time.
• Decide if the receiver must sign for the parcel (additional R50 cost).
• Opt for shipment protection and specify the insured value (recommended for high-value shipments).
• Indicate whether you or the receiver will pay duties and taxes.

6. Finalise the booking:

• Review the total shipment cost.
• Confirm all information is accurate by checking the declaration box.
• Purchase the shipment labels.

7. Download and prepare your shipment:

• Download a shipping label for each parcel.
• Download the commercial invoice (one for the shipment).
• Print and attach the labels and commercial invoice to the parcels.

8. Get ready for collection:

• Prepare the parcels for pickup at the specified collection time.

Video Walkthrough 🎥

To make it even easier to understand the multi-piece booking process, we’ve created a quick video walkthrough. Watch the step-by-step guide to see how simple it is to book your multi-piece shipment:

How to Enable Pop-ups for Downloading Multiple Labels

To ensure smooth downloading of multiple labels, follow these steps to enable pop-ups for TUNL in Google Chrome:

1. Open Google Chrome and navigate to chrome://settings/.
2. Scroll down and click on Privacy and security.
3. In the Privacy and security section, scroll to the bottom and click on Site settings.
4. Scroll down again and click on Pop-ups and redirects (located near the bottom of the page).
5. To the right of, Allowed to send pop-ups and use redirects, click Add.
6. Enter the following URL: https://app.tunl.to/
7. Click Add to confirm.
8. Close the settings tab.

When you click the Download Labels button from the shipments table, labels for each parcel will open in a new tab, ready for you to download and/or print.

We hope you enjoy the convenience and efficiency of our new multi-piece shipment feature!

Updated on: 30/07/2025