> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.tunl.to/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 📦 Booking Multi-Piece Shipments with TUNL 

### 🤔 What Is a Multi-Piece Shipment? 
A **multi-piece shipment** (also known as a *multi-package* or *multi-parcel shipment*) allows you to send **multiple parcels under one shipment booking**. All parcels travel together to the same address, arrive at the same time, and are managed as a single shipment.

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### ⭐ Why Choose Multi-Piece Shipments?

* Save Time: 
Book all your packages at once instead of creating separate shipments.
* Reduce Costs: 
Multi-piece shipments are often more cost-effective than booking parcels individually.
* Simplified Tracking: 
Track all parcels using one primary tracking number or tracking link.
* Carrier Support: 
Multi-piece shipping is supported by FedEx and UPS.
⚠️ *Currently, TUNL Economy does not support multi-piece shipments.*

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# 🚀 How to Book a Multi-Piece Shipment on TUNL

Here is a step-by-step guide to help you through it. We have a Video Walkthrough as well as a written step-by-step approach 


### 🎥 Video Walkthrough
Want to see the process in action? Watch our step-by-step video guide on **how to book a multi-piece shipment** on TUNL.


${frame}[Book a Shipment](https://www.loom.com/embed/c7d603e32abc481abf7d4ae0f12d14ca?sid=d1e622b1-ffda-49f6-9ce5-79fe1f763ac8)
---

### 👨‍💻 Step-By-Step Guide 
Follow along with this step-by-step guide to get your multi-piece shipments booked and ready to go


###### 1️⃣ Step 1: Log in to your TUNL account
* Click on **“Create Shipment”** in your TUNL dashboard.


###### 2️⃣ Step 2: Enter Shipment Details
* **Ship From Address:** Review and confirm the sender’s details.
* **Ship To Address:** Enter the recipient’s full address.
 ✅ A green checkmark will appear when both sections are complete.


###### 3️⃣ Step 3: Add Parcel Details
For each parcel:
* Enter **dimensions** and **weight**
* Add **customs item details**, including:
    * Description of goods
    * HS Code
    * Quantity
    * Total value
    * Total weight
    * Country of origin
Click **“Add Parcel”** to include additional boxes.
 ✅ This section will also show a green checkmark once complete.



###### 4️⃣ Step 4: Review Shipping Services & Rates
Once all parcel and address info is entered, available **multi-piece shipping rates** will appear.
 If no rates show, double-check:
* Addresses
* Parcel sizes
* Customs information



###### 5️⃣ Step 5: Choose Your Shipping Preferences
You can customise your shipment by selecting:
* **Preferred shipping service (FedEx/UPS)**
* **Collection time**
* **Signature on delivery** (+R50)
* **Shipment protection** (recommended for high-value goods)
* Payment of **duties & taxes** (Sender or Receiver – DDP or DAP)



###### 6️⃣ Step 6: Finalise the Booking
* Review the **total multi-piece shipping cost**
* Tick the declaration box to confirm all details are correct
* Complete payment and **purchase your shipping labels**



###### 7️⃣ Step 7: Download & Prepare Your Documents
For your multi-piece shipment, download:
* **A shipping label for every parcel**
* **One commercial invoice** for the full shipment
Print and attach the correct label to each parcel and include the commercial invoice behind the waybill.



###### 8️⃣ Step 8: Get Ready for Collection
Ensure all parcels are packed, labelled, and ready for pickup at the time you selected.


Thats it, you're ready to go! 🚀

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### 🔧 How to Enable Pop-ups for Downloading Multiple Labels (Chrome)

To download multiple labels at once, pop-ups must be enabled for TUNL:
1. Open **Google Chrome** and go to: chrome://settings/
2. Select **Privacy and security**
3. Click **Site settings**
4. Scroll to **Pop-ups and redirects**
5. Under *Allowed to send pop-ups and use redirects*, click **Add**
6. Enter:[ **__https://app.tunl.to/__**](https://app.tunl.to/)
7. Save and close


Now, when you click **“Download Labels”**, each label will open in a new tab, ready to print.

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###### 🦸‍♀️ Have more questions? We're here to help!
**If you run into any issues or have questions, reach out to our Support Team on&#32;[__WhatsApp__](http://wa.link/gpiyz3)** **or** [**__Chat__](https://tunl.to/#crisp-open) **🦸‍♀️

Keywords: Multi-piece shipment | Multi-package | Multi-parcel | FedEx multi-piece | UPS multi-piece | TUNL shipping | How to book multi-piece | International shipping | Shipping multiple parcels | Ecommerce shipping South Africa






























**How to Enable Pop-ups for Downloading Multiple Labels**

To ensure smooth downloading of multiple labels, follow these steps to enable pop-ups for TUNL in Google Chrome:

1. Open Google Chrome and navigate to chrome://settings/.
2. Scroll down and click on **Privacy and security**.
3. In the Privacy and security section, scroll to the bottom and click on **Site settings**.
4. Scroll down again and click on **Pop-ups and redirects** (located near the bottom of the page).
5. To the right of, **Allowed to send pop-ups and use redirects**, click **Add**.
6. Enter the following URL: [https://app.tunl.to/](https://app.tunl.to/)
7. Click **Add** to confirm.
8. Close the settings tab.

When you click the **Download Labels** button from the shipments table, labels for each parcel will open in a new tab, ready for you to download and/or print.

|| **If you have questions or encounter any issues, feel free to reach out to our support team **via Whatsapp [here](http://wa.link/gpiyz3) or on chat [here](https://tunl.to#crisp-open).

We hope you enjoy the convenience and efficiency of our new multi-piece shipment feature!