Fulfilling Orders on Shopify with TUNL

This guide explains how to fulfill orders on Shopify when shipping with TUNL. The process differs slightly for FedEx/UPS shipments and TUNL Economy shipments.

🚚 Express Shipments (FedEx/UPS)

For shipments booked with FedEx or UPS through TUNL, follow these steps:

Book the Shipment on TUNL
Log in to your TUNL dashboard.
Create and confirm the shipment for the order.
Once booked, locate the Tracking Information section in TUNL.

Find the Order in Shopify
In your Shopify dashboard, go to Orders.
Click on the order you need to fulfill.

Click "Fulfill Items"
In the order details, select Fulfill Items.

Enter the Tracking Number
Copy the FedEx/UPS tracking number from TUNL.
Paste it into the Tracking Number field in Shopify.
Select the correct carrier (FedEx or UPS).



Mark as Fulfilled
Click Fulfill Items to complete the process.
Shopify will notify the customer and update the order status.

📦 TUNL Economy Shipments (Different Process)

TUNL Economy shipments require a different process as they have their own tracking page.

Book the Shipment on TUNL
Log in to your TUNL dashboard.
Create and confirm the Economy shipment for the order.
Once booked, locate the Tracking Information section in TUNL.


Find the Order in Shopify
Navigate to Orders in Shopify and select the relevant order.

Click "Fulfill Items"
Open the fulfillment panel.

Enter the TUNL Tracking URL
Instead of a FedEx/UPS number, enter the TUNL Economy tracking URL from your TUNL dashboard.
Use OTHER as the carrier.
Paste the TUNL Tracking URL into the field



Mark as Fulfilled
Click Fulfill Items to confirm the shipment.
The customer will receive the TUNL tracking link.

✅ Additional Notes

Always double-check that the correct tracking details are entered before marking the order as fulfilled.
Customers will receive automatic email notifications from Shopify once fulfillment is complete.
If you need assistance, reach out to TUNL Support.


This guide ensures a smooth fulfillment process on Shopify when using TUNL. 🚀

Updated on: 19/02/2025