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# 🚚 Fulfilling Orders on Shopify Manually

|| 💡 On Grow or Scale, this happens in one click. Click Fulfill Order on your shipment page and TUNL sends the tracking details to Shopify and marks the order as fulfilled. See [Automate Orders & Fulfilment with TUNL’s Shopify App](https://help.tunl.to/en/article/automate-orders-fulfilment-with-tunls-shopify-app-qqzdsa/?bust=1791972350822) to set it up.
|| The steps below are for fulfilling orders manually.


This guide explains how to fulfill orders on Shopify when shipping with TUNL. The process differs slightly for FedEx/UPS shipments and TUNL Economy shipments.

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## 🚚 **Express Shipments (FedEx/UPS)**

For shipments booked with FedEx or UPS through TUNL, follow these steps:

1. **Book the Shipment on TUNL**
   * Log in to your TUNL dashboard.
   * Create and confirm the shipment for the order.
   * Once booked, locate the Tracking Information section in TUNL.

2. **Find the Order in Shopify**
   * In your Shopify dashboard, go to Orders.
   * Click on the order you need to fulfill.

3. **Click "Fulfill Items"**
   * In the order details, select Fulfill Items.

4. **Enter the Tracking Number**
   * Copy the FedEx/UPS tracking number from TUNL.
   * Paste it into the Tracking Number field in Shopify.
   * Select the correct carrier (FedEx or UPS).

![](https://storage.crisp.chat/users/helpdesk/website/-/e/a/5/b/ea5b318969f4c800/image_ed2wu4.png)

5. **Mark as Fulfilled**
   * Click Fulfill Items to complete the process.
   * Shopify will notify the customer and update the order status.
---
## 📦 **TUNL Economy Shipments** (Different Process)

TUNL Economy shipments require a different process as they have their own tracking page.

1. **Book the Shipment on TUNL**
TUNL Economy Tracking Info
* Log in to your TUNL dashboard.
* Create and confirm the Economy shipment for the order.
* Once booked, locate the Tracking Information section in TUNL.

2. **Find the Order in Shopify**
   * Navigate to Orders in Shopify and select the relevant order.

3. **Click "Fulfill Items"**
   * Open the fulfillment panel.

4. **Enter the TUNL Tracking URL**
   * Instead of a FedEx/UPS number, enter the TUNL Economy tracking URL from your TUNL dashboard.
   * Use OTHER as the carrier.
   * Paste the TUNL Tracking URL into the field

5. **Mark as Fulfilled**
   * Click Fulfill Items to confirm the shipment.
   * The customer will receive the TUNL tracking link.

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## ✅ **Additional Notes**

* Always double-check that the correct tracking details are entered before marking the order as fulfilled.
* Customers will receive automatic email notifications from Shopify once fulfillment is complete.
* If you run into any issues or have questions, reach out to our support team via Whatsapp [here](http://wa.link/gpiyz3) or email <support@tunl.to>.

This guide ensures a smooth fulfillment process on Shopify when using TUNL. 🚀

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### 🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp [**here**](http://wa.link/gpiyz3) or email <support@tunl.to>.

**Please help us help you by rating this article below. Was it useful? Your feedback means a lot to us!**

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