> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.tunl.to/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Getting Started with TUNL 🌍🚀 # **How to go beyond borders with TUNL 🌍** In this guide, you’ll find everything you need to **get started with TUNL** and begin shipping your products to customers around the world. Whether you’re a **merchant, artist, maker, manufacturer, or the next viral sensation**, this overview will help you set up your account, connect your store, and send your first international order ✈️ Want to learn more about us? [Read about our mission and team](https://www.tunl.to/article/about-us) 🤝 *** ### 🔓 **TUNL - For South African Businesses** International shipping can feel daunting and complex, but TUNL is built to make exporting **easy, transparent, and affordable**. With TUNL, you can: * Offer **reliable international shipping** to your customers * Access **preferential rates** with major carriers * Manage all your **shipments and tracking in one place** *** ### 🙌 **How TUNL Works: A Step-by-Step Guide** **1️⃣ Step 1:** **Sign up for a TUNL account** Create your account [**here**](https://app.tunl.to/?s=signup) 2️⃣ **Step 2: Choose your plan** TUNL has three plans: Launch, Grow and Scale. Pick the one that fits how you ship, and you can change it later. Shipping rates at checkout are on every plan, including Launch. See New article · TUNL plans — Launch, Grow and Scale to compare them. 3️⃣ **Step 3: Add TUNL shipping rates to your online store** Connect TUNL to your e-commerce platform and add our rates (e.g. **Shopify**, **WooCommerce**). Connecting your store and adding live rates is free on every plan, including Launch. Order sync, where you book shipments straight from your store orders, is part of Grow and Scale. **4️⃣ Step 4: Tell your customers you now ship globally 🌍** * Update your website and product pages * Share the news in your newsletter and on social media * Tag us Social Media @[tunl.to](http://tunl.to) 5️⃣ **Step 5: Make your first international sale** 🎉 Once your rates are live, your customers can start choosing TUNL shipping at checkout. 6️⃣ **Step 6: Pack your order for international shipping** Use sturdy packaging and correct dimensions/weight. (See our guides on **optimised packaging** to save costs and protect your products) 7️⃣ **Step 7: Book your shipment on the TUNL Booking Platform** Choose the option that fits how you ship: * **Don't have an online store, or not using order sync?** Log into your TUNL dashboard, go to **Book Shipment**, and enter your recipient and parcel details to **book your shipment** with your preferred service. This is available on every plan. * **Have a connected online store?** Select the order in your TUNL **Orders** list and **book your shipment** straight from it, with the order details pre-filled. 💰 **Please note:** booking from an order is a paid feature, included in the **Grow** and **Scale** plans. || 💡 Pro tip: You can purchase shipment insurance directly in-app for extra peace of mind. You also have the option to pay duties and taxes upfront (DDP) to help your customer avoid surprises or delays at delivery. 8️⃣ **Step 8: Print and attach your label & invoice** Pay for your shipment online after booking, you will then have access to download the **shipping label and commercial invoice**, and attach them securely to your parcel. 9️⃣ **Step 9: Hand over your parcel** * For **Express shipments**, our carrier partners (FedEx or UPS) will collect at the time you selected, from the address you provided when booking. * For **TUNL Economy shipments to the USA**, send your parcel to the **TUNL warehouse** using Uber, Door-to-door Courier, PUDO or come and visit the team yourself to drop it off :) * Our address is [Unit 16, Inospace - Island Works, 22 Cumberland Road, Paarden Eiland, Cape Town, 7405](https://www.google.com/maps?sca_esv=3fb0e2d94fbc189e\&rlz=1C5CHFA_enZA1126ZA1126\&uact=5\&gs_lp=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\&um=1\&ie=UTF-8\&fb=1\&gl=za\&sa=X\&geocode=KUnaUgKBIv2DMXuUM2nWOFUv\&daddr=Unit+16,+Inospace+Island+works,+22+Cumberland+Rd,+Paarden+Eiland,+Cape+Town,+7405) 🔟 **Step 10: Fulfil and track your order** * **On Grow or Scale, fulfilment is automated.** Click **Fulfill Order** on your shipment page and TUNL sends the **tracking details** to your store and marks the order as fulfilled, so your customer is notified without any extra steps. See [Automate Orders & Fulfilment with TUNL’s Shopify App](https://help.tunl.to/en/article/automate-orders-fulfilment-with-tunls-shopify-app-qqzdsa/) or [Automate Order Fulfilment with TUNL’s WooCommerce Integration](https://help.tunl.to/en/article/automate-order-fulfilment-with-tunls-woocommerce-integration-1x75gbb/) to set it up. * **On Launch, or without order sync,** add the **tracking number** to your order in your e-commerce platform yourself so your customer can follow their delivery. See [Fulfilling Orders on Shopify Manually](https://help.tunl.to/en/article/fulfilling-orders-on-shopify-umk9cw/) for the steps. * Track all your shipments from your **TUNL dashboard** – everything in one place. Then… get back to doing what you do best: **building your brand and making world-class products.** 💫 *** ### ✈️ **Before You Ship Your First Parcel Overseas** We recommend reviewing our key guides on: * Packaging and dimensions for international shipping * Customs, duties, and taxes * Prohibited and restricted items This helps you: * Avoid delays and unexpected costs * Keep your customers happy with smoother deliveries ### 🚀 **Congratulations – you’re now ready to scale your global brand with TUNL!** *** ### 🦸‍♀️ Have more questions? We're here to help! If you run into any issues or have questions, reach out to our support team via Whatsapp [**here**](http://wa.link/gpiyz3) or email . **Please help us help you by rating this article below. Was it useful? Your feedback means a lot to us!** *** **Keywords:** TUNL | international shipping from South Africa | cross-border ecommerce | global shipping for online stores | how to start shipping internationally | TUNL signup guide | TUNL shipping rates | TUNL booking platform | South African exporters | get started with TUNL