How to Duplicate a Shipment

Duplicating a shipment is the fastest way to rebook a similar order without starting from scratch. Whether you’re sending to the same customer again or correcting a small mistake on a previous booking, this feature helps you save time, avoid retyping details, and get labels purchased in just a few clicks.

💡 When should I use Duplicate Shipment?

Use duplication when:

• You’re shipping to the same recipient and want to reuse the address, parcel details, and customs information.
• You made a mistake on your original booking (e.g. wrong item value, wrong contact number, incorrect weight).

Instead of recreating the shipment manually, just cancel it and duplicate it with the correction.

📍 Where to find Duplicate Shipment

You can duplicate a shipment from two places:

1. From the Shipments Table

• Go to Shipments in the menu.
• In the row of the shipment you want to copy, click the arrow on the left-hand side of the row to expand the details.
• Click the Duplicate Shipment button in the Quick Actions panel.

2. From the Shipment Details Page

• Click View on the shipment.
• At the top of the page, select Duplicate Shipment.

Both options open a new shipment form pre-filled with all the details from the original shipment.

📝 What happens when you duplicate a shipment?

When you click Duplicate Shipment, TUNL will:

• Open the shipment booking form
• Pre-fill all shipment details including:
• • Recipient info
  • Parcel dimensions & weight
  • Line items, HS codes, and values
  • Delivery address
  • Non-delivery options
  • Collection address
• Allow you to update any information before booking

This saves you from retyping anything manually, especially helpful for repeat orders or fixing errors.

🚀 Completing the duplicated booking

After the form opens:

1. Review and update any details (e.g. weights, item values, customs details)
2. Add a new invoice number or reference
3. Select your service (Economy, Express, etc.)
4. Confirm your collection method
5. Double-check everything is correct
6. Click Buy Label(s)

Your new shipment is now booked 🎉

🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp here or on chat here.

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Updated on: 27/11/2025