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# How to Set Your International Shipping Defaults


# **How to Set Your International Shipping Defaults**


Tired of unchecking insurance on every shipment? Or switching currencies each time you book?
You can now set your **International Shipping Defaults** so TUNL remembers your preferences — saving you a few clicks on every booking.

This is especially helpful if you ship frequently or have a standard workflow you follow for all international orders.
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## **Where to Find Your Shipping Defaults**

1. Log in to your TUNL dashboard
2. Go to **Settings → Shipping**
3. Click on **International Shipping Defaults**
You’ll see several options you can configure. Each is explained below.
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# **Shipping Default Options**

## **1. Signature Confirmation**

Decide whether your shipments should **require a signature on delivery** by default.

* **No Signature Required** (default)
* **Signature Required** (adds an additional R50 per shipment)

Requiring a signature adds an extra layer of delivery security, especially for higher-value parcels.
---

## **2. Shipment Return Option**

Choose what should happen if a shipment **cannot be delivered** in the destination country. Carriers generally try to deliver 3 times.

* **Abandon Shipment**
* **Return to Sender**

⚠️ **Note:** Returns incur high return shipping, import duties & taxes. Some countries do not allow abandoned shipments. If your selection isn’t supported at the destination, we’ll let you know or handle it accordingly.
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## **3. Default Billing for Duties & Taxes (DAP vs DDP)**

Decide who pays duties and taxes on international shipments by default.

* **Recipient Pays (DAP)** — customer pays duties/taxes on delivery
* **Sender Pays (DDP)** — you pay duties/taxes upfront during booking

You can still override this on each shipment, but setting a default helps keep your workflow consistent.
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## **4. Shipment Insurance Option**

Choose whether insurance should be automatically included when booking international shipments.

Options:
* **Always Include Insurance**
* **Always Exclude Insurance**

If you frequently ship low-value items or don’t use insurance, selecting **Always Exclude** removes a repetitive step from every booking. You can still override this on each shipment.
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## **5. Default Currency**

Choose which currency you’d like to use as your **default booking currency**.

Setting this once ensures consistency across your shipments, especially if you quote or invoice in a specific currency.

⚠️ **Note:** Be careful with your selection, if you choose USD but enter a rand value you or your customer will pay duties and taxes on the declared currency and it is very difficult to correct this with the carriers. 
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## **6. Foreign Tax Identifiers (VAT / Tax IDs)**

If you have registered tax identifiers in other countries, for example:

* EU / UK VAT number
* US EIN
* IOSS (used by some marketplaces)
You can store multiple IDs if needed.

These IDs are used for:

* **VAT reclaim**
* **Marketplace compliance**
* **Ensuring correct tax handling during customs clearance**
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# **Can I Change My Defaults Later?**

Absolutely, you can update them at any time.
Your changes apply immediately to all new shipments.
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# 🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp [__here__](http://wa.link/gpiyz3) or on chat [__here__](https://app.tunl.to/#crisp-open).
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