Need Help? Here's How to Contact TUNL Support

When something’s not quite right, or you simply need a hand, our friendly support team is here to back your business. Whether you're shipping for the first time or scaling to new markets, we're ready to assist you—quickly and with a smile.

🕘 Support Hours

Our team is available:

Monday to Friday, 9:00 AM – 5:00 PM (SAST)

We’re offline on weekends and public holidays—but we’ll get back to you as soon as we’re back!

📬 Ways to Get in Touch

Choose the contact method that works best for you:

• WhatsApp: 083 321 5407
• Live Chat: Click here

🦸 Help Us Help You Faster

To get your issue sorted without delay, include these key details when you reach out:

• Your Business Name (or the name you signed up with)
• Tracking Number (for shipment-related questions)

This helps our support team hit the ground running and resolve your issue in record time.

🚀 Support That Moves With You

TUNL isn’t your average logistics provider - we’re your partner in global growth. We’re here to make international shipping for South African SMEs simple, seamless, and even enjoyable. Whether you’re navigating customs, calculating landed costs, or looking for affordable courier options, we’ve got your back.

Need help? Just give us a shout - we’re never more than a message away.

🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp here or on chat here.

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Keywords: Contact | Help | Support

Updated on: 29/08/2025