Automate Orders & Fulfilment with TUNL’s Shopify App

🚀 Automate Orders & Fulfilment with TUNL’s Shopify Integration

Tired of copying and pasting customer info into shipment forms? We get it. That’s why we built the TUNL Shopify Integration — to automate the boring stuff so you can focus on growing your business.
With our Order & Fulfilment Automation feature, you can sync international orders, pre-fill shipment details, and mark orders as fulfilled in Shopify — all in just a few clicks.

🔄 What It Does

When you install the TUNL Shopify App, we’ll:
✅ Pull in all unfulfilled international orders
✅ Pre-fill the book shipment form using your Shopify order data
✅ Let you buy shipping labels directly from TUNL
✅ Automatically send tracking info back to Shopify
✅ Mark the order as fulfilled and notify your customer — no extra clicks required

⚠️ Caution: If you already have TUNL live rates configured and want to install the Shopify App to get the Beta Orders & Fulfilment feature, your existing live rates will stop working and need to be re-added. Please reach out to support@tunl.to if you are unsure how to proceed.

🎥 Video Walkthrough

To make it even easier to understand how the Shopify Orders & Fulfilment feature works, we’ve created a quick video walkthrough.

Watch the step-by-step video guide to see just how simple it is to book and fulfil shipments directly from your Shopify orders.

🛠️ How to Get Started

Install the TUNL Shopify App

To get started, install the app here:
👉 Install the TUNL Shopify App

Once installed, your Shopify store will be connected to your TUNL account.

Heads-up: This will become a paid feature in the next 2–3 months, and we’ll give you plenty of notice before any billing begins.

📦 How to Use It

1. View Your Unfulfilled Orders

Head to the Orders section in TUNL.
You’ll see all your unfulfilled international Shopify orders listed.

⚠️ We currently don’t support partially fulfilled orders

2. Book a Shipment

Click Book Shipment next to the order you want to ship.
We’ll automatically pull in:

Recipient details
Customs items (product names, HS codes, declared values, weights)
Customs info — editable if needed
You just need to:
- Add parcel dimensions and weight
- Select your shipping service and options
Note: Shipping details selected by the customer at checkout (description + price) are displayed beneath the list of services. This helps you decide which carrier service to use and whether to include duties and taxes.
Click BUY LABEL(S) to generate your shipping label

3. Fulfil the Order in Shopify (in one click)

Once your shipment is booked, you’ll see a Sales Channels section at the top of the shipment page.

Click Fulfill Order and we’ll:

Add the tracking number and URL to the order in Shopify
Mark the order as fulfilled
Send a tracking email to your customer via Shopify

This replaces the manual step of logging into Shopify and updating the order yourself — saving you serious time!

💡 If You Don’t Fulfil Immediately

No worries. The order will stay in your TUNL Orders list.
Instead of Book Shipment, you’ll now see a View Shipment button — so you can jump straight to the shipment and fulfil it when ready.

🙋 Need Help?

Having trouble? Feedback to share?
We’re all ears — reach out anytime:
📧 support@tunl.to

🧪 We’re in Free Beta — and Your Feedback Matters

We’re still fine-tuning this feature, and your feedback helps us shape it into something amazing. Whether something feels off, confusing, or delightful — we want to hear it.
Thanks for helping us build something better for international brands like yours.

Updated on: 20/06/2025

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