Crafting an Effective International Shipping Policy for Your Webstore

Crafting an Effective International Shipping Policy for Your Webstore: Key Recommendations

We recommend that, in addition to your domestic shipping policy, you have an international policy to help set expectations with your customers. It is up to you how much detail you want to go into, but below are some points to consider adding.

Shipping Policy for International Orders from South Africa

At [INSERT STORE NAME], we strive to deliver your orders in a timely and efficient manner. To ensure your items reach you in excellent condition, we have partnered with TUNL to offer global express shipping through FedEx and UPS. Additionally, we provide a more economical shipping option for our customers in the USA.

Shipping Services

Express Service (Globally with FedEx and UPS)

Shipping Time: 4-7 days
Tracking: Fully tracked
Duties and Taxes: To be paid by the receiver or duties and taxes included, if shipping Delivered Duty Paid (DDP)

Economy Service (Only available to the USA)

Shipping Time: 10-20 days
Maximum Order Value: US$800
Tracking: Fully tracked
Duties and Taxes: Duties and taxes included
Final Mile Carrier: UPS Ground

Choosing a shipping service at checkout

When you purchase from us, you have the option to select your preferred shipping service during the checkout process. Once your order is confirmed, it will be processed and shipped according to the selected service.

Important Information

Shipping Times: The estimated shipping times provided are based on average transit times. Actual delivery times may vary depending on factors such as customs clearance and local delivery conditions.
Order Tracking: You will receive a tracking number once your order has been shipped. You can use this number to monitor the status and location of your shipment.
Duties and Taxes: For express shipping, all applicable duties and taxes are the responsibility of the receiver. Please check with your local customs office for more information. or duties and taxes included, if shipping Delivered Duty Paid (DDP)
Returns: We do not offer returns or refunds for international customer who are outside of South Africa.

Thank you for shopping with us! If you have any questions or need further assistance with your order, please do not hesitate to contact our customer service team.

Here are some examples of how our customers have described our services on their websites

Good Shepherd Toys
https://www.goodshepherdtoys.com/international-shipping/?v=abf8f96f23ab

Versus Socks
https://intl.versussocks.com/pages/delivery-information

Aafricaa
https://aafricaastore.com/delivery-information/?v=e4dd286dc7d7

Keywords: Service Description | Description | TUNL | Shipping Policy

Updated on: 15/10/2024