You can pay straight from your TUNL dashboard  - quick and easy 💸

🧭 Option 1: Pay from your Dashboard (for overall balance)

1. Go to Home → Check Account Balance 
2. Or you can go to Settings → Accounts, scroll to the bottom to find your invoices
3. Click on the blue Invoice button or you can click on View All Invoices to see your outstanding balance ✅ 

📦 Option 2: Pay for a Specific Shipment

1. Open View Shipment on the shipment you want to settle
2. Click View Invoice and follow the steps to pay with Paystack  ✅

💸 Payment Methods

🏦 EFT (Bank Transfer)

• Make an EFT to TUNL
• Use your Invoice Number, Tracking number or Merchant Name as the payment reference 🧾
• Email your Proof of Payment (POP) to 📧 accounts@tunl.to so we can allocate it fast.
• ⏱️ Allocation time: Same business day once POP is received (bank clearance times may vary).

Account name: TUNL (Pty) Ltd

Bank: FNB

Account Type: BUSINESS ACCOUNT

Account Number: 62873173472

Branch Code: 255355

Swift Code: FIRNZAJJ

Tip: If paying multiple invoices at once, list the invoice numbers in your POP email so we allocate correctly.

📱 SnapScan

• Pay quickly and securely with SnapScan.
• Head over to our SnapScan Payment Link or Scan the QR Code below and follow the prompts.
• You’ll get instant confirmation once successful. ⚡

🙋‍♀️ FAQs & Handy Tips

• How do I find my balance?

Go to Home → Account Balance. You’ll see your Outstanding and Available Credit (if applicable).

• What reference should I use for EFT?

Use your Invoice Number (best) or Merchant Name. This speeds up reconciliation. 🔎

• What if I overpay or pay the wrong amount?

Email accounts@tunl.to with your POP and details - we’ll help reconcile or credit your account. 🧮

• Can I split a payment across shipments?

Yes. Pay the overall balance from the dashboard, then email us with the invoice list if you need specific allocation.

• Having trouble with SnapScan?

Try again after a minute, ensure you have data/Wi-Fi, or switch to EFT. If it persists, ping accounts@tunl.to.

✅ Best Practices (to avoid delays)

• Always include the correct reference on EFTs 🏷️

• Send your POP right after payment to accounts@tunl.to 📧

• Double-check your invoice total and currency before paying 🌍

• For urgent releases, mention “URGENT: Release required” in your email subject so we can prioritise ⏫

📬 Need help?

• Billing & allocations: accounts@tunl.to
• General support: support@tunl.to

🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp here or on chat here.

Please help us help you by rating this article below. Was it useful? Your feedback means a lot to us!

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Updated on: 13/10/2025