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Articles on:Onboarding
Articles relating to getting started with TUNL

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  • Onboarding
  • Pricing
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  • Booking Shipments
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  • Getting Started with TUNL
    TUNL - Unlocking Exports We understand that international shipping can seem daunting and complex, but we’re on a mission to make exporting as easy, transparent, and affordable as possible. Want to learn more about us? Read aboFeatured
  • Rates Explained: Volume vs. Actual Weight in International Shipping
    Weight | Volume | Volumetric | Product Weight | Shopify | WooCommercePopular
  • How to Resolve Shipment Delays and Exceptions
    This article explains how to manage exceptions that occur when your shipment is in transit. It outlines what exceptions mean, what actions to take, and who to contact for assistance. Although most shipments arrive smoothly, exceptions can happen. They’re common, and often easily resolvable. TUNL's system will automatically notify you and the receiver via email if an exception occurs. Staying proactive helps avoid shipment delays or unnecessary returns. ✨ What is a shipment exSome readers
  • Landed Costs - Will my customer be charged any Duties, Fees or Taxes?
    Landed costs | Custom Fees | Duties | Taxes | FeesSome readers
  • How to Track Your Shipment with TUNL
    Tracking | Tracker | how to track | Express tracking | Economy trackingSome readers
  • Crafting an Effective International Shipping Policy for Your Webstore
    Crafting an Effective International Shipping Policy for Your WebstoreFew readers
  • 🧩 Which Integration Option is Best for My Business?
    Quoting shipping rates to your customers one by one? There’s a better way. Whether you're running a slick Shopify store or hustling on WooCommerce, choosing the right integration can save your South African business hours in admin and open the door to global growth. In this guide, we’ll break down your options - manual, Shopify, or WooCommerce - so you can pick the best fit and ship smarter. 🔍 Feature Comparison TableFew readers
  • Automate Orders & Fulfilment with TUNL’s Shopify App
    🚀 Automate Orders & Fulfilment with TUNL’s Shopify Integration Tired of copying and pasting customer info into shipment forms? We get it. That’s why we built the TUNL Shopify Integration — to automate the boring stuff so you can focus on growing your business. With our Order & Fulfilment Automation feature, you can sync international orders, pre-fill shipment details, and mark orders as fulfilled in Shopify — all in just a few clicks. 🔄 What It Does When you install the TUNL SFew readers
  • How to Book a Shipment with TUNL
    Booking your first international shipment? You’re in the right place. This guide walks you through each step of the booking flow, so you can ship with confidence and avoid common pitfalls. Let’s dive in. 🎥 Prefer to Watch Instead? For more visual learners, please check out our video guide here: 👉 How to book shipments using TUNL’s platform 1. Sign up or sign in to your TUNL profile 🧾 It’s freeFew readers
  • How Do Pickups/Collections Work?
    🚚 How Do Pickups Work? Scheduling a pickup with TUNL is quick and easy, but there are a few things you should know to ensure a smooth collection. This guide explains how pickups work, what to expect, and what to do if you’re outside a major city or prefer to drop off your parcel. 📦 What’s Included in a Pickup? When you book a shipment on the TUNL platform (excluding TUNL Economy), you can request a courier to collect your parcel from your address. Here’s how it works: Book befFew readers

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