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🚚 Fulfilling Orders on Shopify Manually

💡 On Grow or Scale, this happens in one click. Click Fulfill Order on your shipment page and TUNL sends the tracking details to Shopify and marks the order as fulfilled. See Automate Orders & Fulfilment with TUNL’s Shopify App to set it up.The steps below are for fulfilling orders manually.



This guide explains how to fulfill orders on Shopify when shipping with TUNL. The process differs slightly for FedEx/UPS shipments and TUNL Economy shipments.


🚚 Express Shipments (FedEx/UPS)


For shipments booked with FedEx or UPS through TUNL, follow these steps:


  1. Book the Shipment on TUNL
    • Log in to your TUNL dashboard.
    • Create and confirm the shipment for the order.
    • Once booked, locate the Tracking Information section in TUNL.


  1. Find the Order in Shopify
    • In your Shopify dashboard, go to Orders.
    • Click on the order you need to fulfill.


  1. Click "Fulfill Items"
    • In the order details, select Fulfill Items.


  1. Enter the Tracking Number
    • Copy the FedEx/UPS tracking number from TUNL.
    • Paste it into the Tracking Number field in Shopify.
    • Select the correct carrier (FedEx or UPS).



  1. Mark as Fulfilled
    • Click Fulfill Items to complete the process.
    • Shopify will notify the customer and update the order status.

📦 TUNL Economy Shipments (Different Process)


TUNL Economy shipments require a different process as they have their own tracking page.


  1. Book the Shipment on TUNL

TUNL Economy Tracking Info

  • Log in to your TUNL dashboard.
  • Create and confirm the Economy shipment for the order.
  • Once booked, locate the Tracking Information section in TUNL.


  1. Find the Order in Shopify
    • Navigate to Orders in Shopify and select the relevant order.


  1. Click "Fulfill Items"
    • Open the fulfillment panel.


  1. Enter the TUNL Tracking URL
    • Instead of a FedEx/UPS number, enter the TUNL Economy tracking URL from your TUNL dashboard.
    • Use OTHER as the carrier.
    • Paste the TUNL Tracking URL into the field


  1. Mark as Fulfilled
    • Click Fulfill Items to confirm the shipment.
    • The customer will receive the TUNL tracking link.


✅ Additional Notes


  • Always double-check that the correct tracking details are entered before marking the order as fulfilled.
  • Customers will receive automatic email notifications from Shopify once fulfillment is complete.
  • If you run into any issues or have questions, reach out to our support team via Whatsapp here or email support@tunl.to.


This guide ensures a smooth fulfillment process on Shopify when using TUNL. 🚀


🦸‍♀️ Have more questions? We're here to help!


If you run into any issues or have questions, reach out to our support team via Whatsapp here or email support@tunl.to.


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Updated on: 14/10/2026

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