🚀 Automate Orders & Fulfilment with TUNL’s Shopify Integration

Tired of copying and pasting customer info into shipment forms? We get it. That’s why we built the TUNL Shopify Integration — to automate the boring stuff so you can focus on growing your business.

With our Order & Fulfilment Automation feature, you can sync international orders, pre-fill shipment details, and mark orders as fulfilled in Shopify — all in just a few clicks.

🔄 What It Does

When you install the TUNL Shopify App, we’ll:

✅ Pull in all unfulfilled international orders
✅ Pre-fill the book shipment form using your Shopify order data
✅ Let you buy shipping labels directly from TUNL
✅ Automatically send tracking info back to Shopify
✅ Mark the order as fulfilled in Shopify, which notifies your customer — no extra clicks required

If you run into any issues or have questions, reach out to our support team via Whatsapp here or email support@tunl.to.

🎥 Video Walkthrough

To make it even easier to understand how the Shopify Orders & Fulfilment feature works, we’ve created a quick video walkthrough.

Watch the step-by-step video guide to see just how simple it is to book and fulfil shipments directly from your Shopify orders.

▶️ Video: Shopify Orders & Fulfilment

🛠️ How to Get Started

To connect your Shopify store to TUNL, follow these steps:

1. Install the TUNL Shopify App
2. • Install the app here: Install the TUNL Shopify App
   • Once installed, your Shopify store will be connected to your TUNL account.
   • Good to know: order sync and fulfilment are part of the Grow and Scale plans. Installing the app and connecting your store are on every plan.

📦 How to Use It

Once your store is connected, follow these steps:

1. View Your Unfulfilled Orders
2. • Head to the Orders section in TUNL.
   • You’ll see all your unfulfilled international Shopify orders listed.
   • Please note: we currently don’t support partially fulfilled orders, and only display unfulfilled orders created within the last 60 days. If you’re not seeing expected orders, double-check your Shopify fulfilment status and order date range.
2. Book a Shipment
3. • Click Book Shipment next to the order you want to ship.
   • We’ll automatically pull in the recipient details, the customs items (product names, HS codes, declared values, weights) and the customs info, which is editable if needed.
   • Add parcel dimensions and weight.
   • Select your shipping service and options. Shipping details selected by the customer at checkout (description + price) are displayed beneath the list of services. This helps you decide which carrier service to use and whether to include duties and taxes.
   • Click BUY LABEL(S) to generate your shipping label.
   • Tip: you can set fallback values for when your Shopify store doesn't provide complete product data. In TUNL, go to Settings → Integrations → Store Integration, choose your store, then Checkout fallbacks and insurance. Click Save changes, then Publish to store.
3. Fulfil the Order in Shopify (in one click)
4. • Once your shipment is booked, you’ll see a Sales Channels section at the top of the shipment page.
   • Click Fulfill Order and we’ll add the tracking number and URL to the order in Shopify, mark the order as fulfilled, and send a tracking email to your customer via Shopify.
   • This replaces the manual step of logging into Shopify and updating the order yourself, saving you serious time!

💡 If You Don’t Fulfil Immediately

• No worries. The order will stay in your TUNL Orders list.
• Instead of Book Shipment, you’ll now see a View Shipment button, so you can jump straight to the shipment and fulfil it when ready.

📋 Which Plan Do You Need?

Order sync and fulfilment are part of TUNL’s Grow and Scale plans. On Launch, your orders still show in TUNL, but booking a shipment from them needs Grow.

Installing the app, connecting your store and live rates are on every plan, including Launch.

💬 Your Feedback Matters

Whether something feels off, confusing, or delightful — we want to hear it.

Thanks for helping us build something better for international brands like yours.

🦸‍♀️ Have more questions? We're here to help!

If you run into any issues or have questions, reach out to our support team via Whatsapp here or email support@tunl.to.

Please help us help you by rating this article below. Was it useful? Your feedback means a lot to us!

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Updated on: 30/10/2026